Wednesday, October 11, 2006

Digital Natives

The annual Gartner Symposium and IT Expo (8-13 October 2006, Orlando, FL) predicts that the most significant wave in IT over the next few years will be consumer technology surfacing in the workplace because of "digital natives", employees raised with technologies they expect to find in the corporate sector as well.

These digital natives may prove to be a royal pain to IT managers. Why? They will come into the workplace with experience in blogging, podcasting, VoIP, video-on-demand, and having their own consumer products with faster processors, more bandwidth and greater storage capacity. How IT managers respond to these digital natives may determine how successful the IT manager is in the workplace.

When we have a workforce expecting to conduct interactions at any time or place, and can do so from their own homes, .... well, you can predict the impact on corporate culture. Still, IT managers and executives will need to concentrate on delivering business value throughout this period of growing expectations from the digital natives. And delivering business value will most likely be a matter of predicting and managing growth over many years rather than concentrating exclusively on cutting IT costs on an year-by-year basis.

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